Refund policy

No refunds or exchanges will be granted for any reason with the exception of receiving the wrong product. Please refer to the wrong item policy for further instruction.

 

Wrong Item Policy :

If you have received your order which contains the wrong, or missing item, please contact us immediately via email at solianacosmetics.org . In the email please include the following :

 

• Recipient name, order number, as well as a screenshot of your order summary. 
• Upload a photo as a source of proof that the wrong item has been received

 

In advance, if you have received the wrong item/product, we at Soli Cosmetics, would like to sincerely apologize. We will do everything to make sure that your correct product will be sent to you in a timely manner.